COSATU Backfires Pick n Pay’s automated retail machines

By Gaby Ndongo

COSATU has put plans in measures to boycott Pick n Pay for its adventure of experimenting automated machines, saying this innovative is likely to result in retrenchments.

According to Pick n Pay, the automated retail machines will be implemented in order to increase customers’ satisfaction.

The negative impact of these automated retail machines may also affect other countries, more specifically Namibia, Botswana, Zambia, Mozambique, Mauritius, Swaziland and Lesotho.

However, as the obvious aim of any business is to conduct business, and particularly that of Pick n Pack’s capacity is to increase profit (” maximizing business efficiency”) by minimizing the cost.

 

 

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One thought on “COSATU Backfires Pick n Pay’s automated retail machines

  1. THIS IS DEFINITELY NOT A GOOD IDEA, SOUTH AFRICA KNOWS VERY WELL THAT THE UNEMPLOYMENT RATE IS SO HIGH BUT THEY STILL SUGGESTING THIS AUTOMATIC MACHINE THING. EVEN IF CUSTOMER SATISFACTION CAN BE INCREASED BUT THE CONS TO THIS IDEA WILL LIMIT OUR GDP AND SKILL ARE ALSO REQUIRED TO USE THE MACHINE IT WILL CAUSE SOME SORT OF A STRESS TO ELDERLY PEOPLE AND ABOUT THE MINIMIZATION OF COST THATS A LIE, MACHINES ARE COSTLY, THEY NEED MAINTENANCE AND ACQUISITION TO SKILL AND KNOWLEDGE IS ALSO REQUIRED. MOREOVER, THE STORE WILL ALWAYS HAVE TO KEEP UP WITH TECHNOLOGY BY BEING TECHNOLOGICAL ADVANCE.

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